Dear Mr. Nichols:I wanted to drop you a note to let you know how pleased we are with our recent carpet cleaning done by your firm. Prior to your cleaning we had a competitor using a dry application and we had them clean the carpets at least twice a year for the past 5 years. We had inherited a number of stains from the former owners.
We had decided if your company could not give us the results needed we would have to replace the carpet.
We walk around the house in total amazement. The carpet in the family room as well as the game room now has texture! And...the stains are gone! You have saved us a small fortune in carpet replacement.
The name of your company was well chosen as it truly is "Above & Beyond".
Many thanks for the great service.
Sincerely,
Howard Rouse * La Mesa, CA
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